The 21st-century workplace looks and feels radically different from the 20th century. The United States of America culture, defined as primarily a Western culture (European) in origin and form, is now influenced by a multicultural ethos that includes African, Native American, Asian, Polynesian, and Latin American. Even within these races, many ethnicities and subgroups have differences in languages, religions, food, celebrations, work ethics, art, and most importantly, traditions. This “melting pot” has dramatically influenced and challenged employees and leaders of organizations to develop the cultural intelligence to interact effectively with people who may think, act, and work differently from our primary culture.

In this course, you’ll be guided through a conversation about developing your cultural development plan. This course will provide a starting point for creating a personal plan and will guide you to build your cultural competence while providing space for you to create goals to track the progress of your cultural competency.

I Will Learn How To: 

• State reasons why cultural intelligence is an important skill in the 21st-century workplace.
• Summarize strategies that can be used to improve your cultural intelligence.
• Create a cultural development plan.