The Oxford Dictionary defines Emotional Intelligence (EQ) as "the capacity to be aware of, control, and express one's emotions and to handle interpersonal relationships judiciously and empathetically." Emotional Intelligence is a crucial ingredient in both personal and professional success. EQ is at the heart of an organization's diversity efforts since people with high EQ display better regard for diverse groups and are more inclusive in their interactions.

In this course, you'll be guided through a conversation about the importance of Emotional Intelligence, the competencies needed to become more emotionally intelligent, and the development of an individualized action plan to assist you in becoming more emotionally intelligent.

I Will Learn How To: 

• Define what Emotional Intelligence is and how it impacts a team's performance.
• Identify what competencies are needed to achieve Emotional Intelligence.
• Develop a written plan to achieve Emotional Intelligence for yourself and others.