In this module, you’ll explore what emotionally intelligent relationship management looks like. You'll uncover behaviors that strengthen workplace trust and shape a healthier organizational culture. Whether you're navigating change, giving feedback, or responding to tension, how you show up in these moments shapes how others experience working with you. Through scenarios, reflection, and key insights, you’ll learn practical strategies for building trust, communicating with empathy, and managing interpersonal dynamics with emotional intelligence—no matter your role or title.

I Will Learn How To: 

• Reflect on how my communication habits shape others’ experiences of working with me
• Build trust through everyday actions like listening, following up, and showing respect
• Lead by example, even without formal authority
• Normalize emotional awareness within team culture
• Identify how my messages and tone impact how others feel